Privacy Policy — Nordex Trading LLC

Effective Date: December 19, 2025
Company: Nordex Trading LLC (“Nordex,” “we,” “us,” “our”)
Website: nordextrading.com 

Nordex is a U.S.-based B2B company providing international sourcing, logistics coordination, and management consulting for industrial and environmental equipment. 

1) Scope

This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, contact us, or engage with us in a business relationship.

2) Information We Collect

A. Information you provide

When you use our contact form or email us, we may collect:

  • Name

  • Email address

  • Message content (and any information you choose to include).

If you engage us for services, we may also collect business contact and project information (e.g., company name, role/title, technical requirements, shipment parameters, and related commercial details) strictly as necessary to evaluate and support your request. 

B. Information collected automatically

We may collect certain technical data automatically, such as IP address, browser/device type, pages viewed, and approximate location derived from IP. This data helps us run the site, keep it secure, and improve performance.

C. Sensitive information

We do not intentionally collect sensitive information. Please do not submit sensitive data through the contact form.

3) How We Use Information

We use personal information to:

  1. Respond to inquiries and communicate with you; 

  2. Provide and manage our services and B2B relationships;

  3. Operate, maintain, and secure our website (including fraud/spam prevention);

  4. Improve our website, services, and communications;

  5. Comply with legal obligations and protect our rights.

4) Cookies and Similar Technologies

We may use cookies or similar technologies for essential site functionality, security, and analytics. You can control cookies through your browser settings. If we use analytics or marketing cookies, we will describe those tools and choices available to you.

No analytics or advertising trackers
We do not currently use Google Analytics, Meta Pixel, or similar advertising/retargeting technologies on this website. If we add analytics or marketing tools in the future, we will update this Privacy Policy accordingly.

Cloudflare Turnstile (spam prevention)
We use Cloudflare Turnstile to help prevent spam and abuse on our forms. Turnstile may process technical signals (such as device and browser information) to distinguish humans from automated traffic. We use this solely for security and spam prevention.

5) How We Share Information

We do not sell personal information.

We may share information with:

  • Service providers (hosting, email, security, analytics) acting on our behalf;

  • Logistics/freight partners and vendors when needed to coordinate a project (as applicable); 

  • Legal/compliance recipients if required by law or to protect rights and safety.

6) International Transfers

Because we work internationally, your information may be processed in the United States and other jurisdictions where our partners or service providers operate. We take reasonable steps to protect data in cross-border transfers.

7) Data Retention

We retain personal information only as long as necessary for the purposes described, including business recordkeeping and legal/compliance needs, and then delete or anonymize it where reasonable.

8) U.S. Privacy Rights (State-Specific — if applicable)

The United States has state-level privacy laws that may provide rights such as:

  • Access to personal data;

  • Correction of inaccurate data;

  • Deletion of personal data;

  • Data portability;

  • Opt out of certain processing, including targeted advertising, sale of personal data, and certain profiling (depending on the state law and applicability thresholds). 

Opt-out signals (GPC / Universal Opt-Out)

Where required, we will honor recognized opt-out signals such as Global Privacy Control / universal opt-out mechanisms. 

How to submit a request

To submit a privacy request, email us at [email protected] with:

  • Your name and contact email,

  • The request you’re making (access/correction/deletion/opt-out),

  • Any details that help us locate your information.

If a state law grants an appeal right, we will provide an appeal mechanism as required. 

9) Security

We use reasonable safeguards designed to protect personal information. No system is 100% secure.

10) Children’s Privacy

Our services are B2B only and not directed to children. We do not knowingly collect personal information from children. 

11) Changes to This Policy

We may update this Policy from time to time. The effective date will reflect the latest version.

12) Contact Us

Nordex Trading LLC
Address: Dover, Delaware 19901, USA 
Email: [email protected]